Returns & Warranty Policy
At Shopify Hardware Store, we stand by the quality of our professional electronics and offer a 30-day return window for all unused equipment in its original packaging. Our goal is to ensure you have the right tools for your project with minimal downtime.
Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA).
Secure Packaging
Place the electronic components back into their original anti-static bags and protective foam to prevent damage during transit.
Apply Shipping Label
Affix the provided prepaid shipping label to the outside of the box, ensuring all previous shipping barcodes are covered or removed.
Testing and Refund
Once received, our technicians will inspect the hardware for functionality, and your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing